Human Resources is a crucial component to any business, but navigating the HR world fairly and effectively can be a daunting responsibility. The Cindy Carpenter’s HR Series will guide you through nuance of writing an employee handbook, navigating employee policies, branding your workplace culture, and retaining quality employees.

May 31st

Employee Handbook Essentials: 9am – 12pm

Every employer should have a handbook UNLESS they aren’t prepared to follow it. This can be the single most important document in your business. Consider this the best communication tool you have. It describes your business, your culture, the foundation and the expectations for being a successful member of the team. This explains the “rules of the road.” Our class will help you sift through all the policies that are generally part of the handbook allowing you to individualize and create a document that makes sense for your business.

We encourage businesses to bring a copy of their current handbook for discussing, reference and possible review.

Common Legal Pitfalls: 1pm – 4pm

Where do businesses get in trouble – from incomplete forms to inconsistency in handling employee situations to lack of policies! We will take a look at some of the more common ways businesses fall short in the area of employment law and general practice. For example, are you sure your I-9’s are correct? Are you or your managers aware of the fundamental legal requirements concerning employees? This class will help you identify areas in which you may need more knowledge or training.


June 7th

Workplace Culture and Branding: 9am – 12pm

Define your business identity and culture and make it transparent. Your culture is key to hiring right, retaining the great talent you need and fostering retention through employee satisfaction and engagement. Take a good look at your current culture and learn ways to gain a better understanding of what you are and where you want to be.

Retention Through Flexibility: 1pm – 4pm

How do we keep the good employees? What draws a prospective employee to want to be part of our team? This class continues the story on culture but expands to offer options for companies who are interested in becoming an “employer of choice.” Flexibility is the number one benefit most employees are looking for in an employer. This goes beyond scheduling. This class will take a comprehensive look at your package of benefits, what perks you offer and ideas to help you be nimbler and more attractive as an employer.

This class will be recorded You must have registered for the class to view the recording. Class recordings can only be viewed at the Mission West office. Please contact the front office to schedule a viewing time.

About the Instructor

Cindy Carpenter holds two Human Resource Certifications – the SHRM -SCP (SHRM Senior Certified Professional) and the SPHR (Senior Professional in Human Resources). A University of Montana graduate, she has over 25 years of business and training experience primarily focused on Human Resource and people topics. To compliment her training background, she has been a practicing Human Resource professional in the banking, insurance and manufacturing industries as well as owning her own business, Carpenter Business Resources, LLC.  Cindy’s business model allows her to customize her resources to meet a business owner’s needs, whether it be onsite or virtual, provide training, employee benefits and services, problem resolution or simply as a needed resource. Cindy’s background includes work experiences beyond Human Resources, supporting other family business ventures.  As a business owner and as an HR professional, she understands the challenges faced by companies everywhere.  

Cindy is an adjunct faculty member at Flathead Valley Community College through the Continuing Education Center.  She is a member of the Flathead Valley Chapter of SHRM, and a past Board member.  Cindy is also a member of the National Society of Human Resource Management.  Cindy volunteers with a number of local organizations in the Flathead and Mission valleys and currently serves on the Board of the Polson Fairgrounds.